A lot of Silicon Valley tech companies use numerical hierarchies that rank you into tiers based off of seniority and position. For example, if you start as a new college grad software engineer at NetApp you’ll start as a MTS 1 (Member of Technical Staff, Level 1). At SAP, you’ll be a SE 1 (Software Engineer level 1). Promotion increases the number next to your title. If you’re there for a year or so and do good work, you’ll see a salary bonus increase and an increase in the number next to you name. Boom, now you’re a level 2. You move up the ladder. You can tell people you’re a “level 2.” Everyone’s happy.
Whether you’re Google, eBay, NetApp or Microsoft, numerical hierarchies are all the rage. I imagine that it makes a lot of things easier for HR folks to so clearly delimit rank and order by number. But I suspect that there’s another reason why this kind of numbering system is used as opposed to the traditional “junior, associate, senior, executive” or “associate, partner” scale used in traditional firms.
My crackpot idea: it’s because of Dungeons and Dragons and Final Fantasy. It’s because we nerds love to level up.
There’s something cool about having an elegant and clearly defined line of advancement. Knowing where your rank ends and the next one begins is a great incentive to work harder for that higher number, and there’s a very real sense of accomplishment when you visibly advance from one level to another. This kind of appeal is one of the reasons why a lot of people play games like World of Warcraft. The challenge is clearly defined, and when you work hard and conquer it you’re clearly marked for your hard work (phat lewt, clearly a level 80, new titles, etc.)
Just like in WoW or in Oblivion, working hard at your job to get that next level is a sort of addiction unto itself. But unlike online or pen and paper RPGs, this type of fanatical obsession with incrementing a number is socially acceptible. Even for the non-geeks that don’t go crazy when they hear a “ding” sound and a glowing yellow halo appear around their avatar (I’m still waiting to see this happen in real life, by the way), it’s cool to get promoted because it gets you access to tons of new toys. You get new cars, new houses, new opportunities to ball out of control around the bay area. So unlike staying at home and playing WoW, working hard and levelling up in the office is a socially “good” thing.
Geeks love leveling up and all of the other cool things that come with it. If you tell a geek he can increase his STR or CON stat by working out in the gym with enough polish, I’m sure he’d pump iron like Arnold every day just so he can go home and change his character sheet every once in a while. So is it any wonder that smart companies tier their employees based off of RPG-esque numbering systems and arm them with flashy “phat lewtz” such as exclusive swag, all the while promoting a social structure that promotes workaholic tendencies because it makes you rich and thus cool? Call me a crazy man, but I seriously wonder if this appeal to the inner geek is another way to get us all to take the job all the more personally and work much harder and much longer.
I guess we should all be lucky though: at least we don’t have to run Molten Core for a living.